Terms of Service

These terms outline the agreement between you and SAM TANDYR, establishing the rules and expectations for our collaboration.

Clients are responsible for providing all website materials, including text and multimedia content, before the project begins. SAM TANDYR will not supply content unless specified in the contract.

It is the client's responsibility to create backups of all website content before SAM TANDYR starts work. SAM TANDYR is not liable for any accidental loss or damage to existing data during the project.

This agreement does not include services like data entry, hosting, or creating custom graphics unless explicitly stated, paid for, and mutually agreed upon. Any designs, images, or other assets created by SAM TANDYR will remain the property of SAM TANDYR or its licensors unless otherwise specified in writing.

While SAM TANDYR strives to meet project timelines, unforeseen factors such as technical difficulties, third-party delays, resource limitations, or communication gaps may result in timeline adjustments.

Clients will have opportunities to review the website during its development and after completion. Feedback must be provided within seven days of receiving the draft; otherwise, the work will be considered accepted and approved.

The client retains copyright ownership of any content, files, or materials they provide. They also grant SAM TANDYR the rights to use these materials for the project. Clients are responsible for ensuring they have the proper permissions for third-party content and will indemnify SAM TANDYR against claims related to copyright violations.

SAM TANDYR is not accountable for changes made to the website by the client or third parties after deployment. Fixing issues caused by such changes may incur additional fees.

If the client cancels the project before its completion, SAM TANDYR reserves the right to charge a cancellation fee based on the work completed up to the cancellation date.

Unpaid cancellation fees or overdue balances may lead to legal action if necessary.

Support and Third-Party Services

SAM TANDYR offers free support for one month following project completion. After this period, support will be available through paid plans tailored to client needs, with discounts for higher-tier plans. Support includes bug fixes and email assistance but excludes changes to architecture, upgrades, or new feature requests.

SAM TANDYR does not guarantee the functionality or reliability of third-party products or services and is not liable for their performance.

Upgrades to third-party tools or integrations used in the project may require additional work, which will be billed separately based on the required time and effort.

Revisions, Add-Ons, and Billing

Changes or additions beyond the original project scope will be handled through a formal change request process and may incur additional charges. Any revisions requested after wireframe approval or project milestones will extend the delivery timeline and may involve extra costs.

While SAM TANDYR aims to accommodate minor adjustments within the initial budget, certain modifications may be classified as enhancements or add-ons and will be subject to additional fees. Clients will be informed about these charges before work begins.

Changes requested after project approval or at advanced stages of development may also be considered add-ons and will incur extra charges.

Clients are required to pay all invoices in full by the agreed due date. No deductions or offsets are allowed unless explicitly approved in writing.

Limitations of Liability

SAM TANDYR commits to providing services with reasonable skill and care but does not offer warranties regarding the uninterrupted availability, performance, or suitability of the service.

SAM TANDYR, its employees, and representatives will not be liable for any errors, delays, or omissions in the website's production, regardless of the cause. SAM TANDYR is also not responsible for any loss or damage to the client’s materials or data during the project.

Except in cases of personal injury or death caused by negligence, SAM TANDYR disclaims liability for any losses, including but not limited to profit loss, property damage, or third-party claims.

SAM TANDYR does not guarantee third-party services and will not be held responsible for issues stemming from their failure or inaccuracy.

Approvals and Delivery

Each phase of the project will proceed only after the client’s approval and any necessary payments for the previous phase. This process ensures alignment and transparency.

Upon final approval and settlement of all outstanding payments, ownership of the completed code and materials will be transferred to the client. SAM TANDYR retains the right to showcase the completed work in its portfolio unless confidentiality is requested by the client in writing.

Severability

If any part of this agreement is deemed invalid or unenforceable, the remaining provisions will remain in effect. Any invalid clause will be replaced by a legally permissible alternative that aligns with the original intent.